Privacy Policy

AncestryHelper.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: ancestryhelper.com.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.

Our site uses cookies to keep track of your shopping cart.

Our site's registration form requires users to give us contact information. The customer's contact information is used to contact the visitor when necessary. ancestryhelper.com offers users the opportunity to "opt-in" to our mailing list, but never sends unsolicited e-mail. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Unique identifiers are collected for use as account numbers in our record system.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information, unique identifiers, and financial information. Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Children's Guidelines

1. NOT collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent.
2. NOT collect personally identifiable offline contact information without prior parental consent.
3. NOT distribute to third parties any personally identifiable information without prior parental consent.
4. NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent.
5. NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Choice/Opt-out

Our site provides users the opportunity to opt-out of receiving communications from us.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. You can send email to customerservice@ancestryhelper.com
2. You can send mail to the following postal address:
   ancestryhelper.com
   The Gosselin Group, Inc.
   1015 San Juan Drive SE
   Grand Rapids, Michigan 49506
   USA
3. You can call the following telephone number: (616) 241-5470
4. Users must request to opt in to be included on our e-mail list.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

1. Email customerservice@ancestryhelper.com
2. Send mail to the following postal address:
   ancestryhelper.com
   The Gosselin Group, Inc.
   1015 San Juan Drive SE
   Grand Rapids, Michigan 49506
   USA
3. Call the following telephone number: (616) 241-5470
   

Contacting the web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Customer Service
ancestryhelper.com
The Gosselin Group, Inc.
1015 San Juan Drive SE
Grand Rapids, Michigan 49506
USA
customerservice@ancestryhelper.com